Private Insurance/ BENEFITS Information

Unfortunately at this time, Nutrition Services are not covered by the provincial health plan (OHIP). However, dietitian services may be partially or fully covered by your extended health insurance plan. We encourage you to speak directly to your insurance provider to determine what coverage you qualify for (i.e. dietitian coverage per session or per year). Note: If your extended health plan does not cover the services of a Registered Dietitian, you can also use your Health Spending Account (amount varies based on insurance plan) towards Dietitian Services.

Once payment is received for services provided, we will issue you a receipt that can be submitted to your private insurance plan for reimbursement. In accordance with strict provincial healthcare laws, each insurance receipt will be labelled with the following:

  • RD’s license number and name
  • A description of the exact services provided
  • The exact date of the nutrition session
  • The exact fee breakdown of services provided

Please Note: absolutely NO modifications to this format can be made. For instance, we are NOT able to change the date you attend an appointment to try and “use up” your benefit coverage in a given year, nor can we adjust the fee breakdown per session to better match your individual insurance policy coverage.

Direct Billing: We direct bill to SOME insurance companies through Telus Health. If we are unable to directly bill your insurance provider, we will provide you with a receipt (detailed as indicated above).

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Please Note: Our ability to direct bill to your insurance provider DOES NOT automatically mean that your extended benefits plan covers Dietitian services. It is the client’s responsibility to reach out directly to their service provider and determine the coverage they are eligible for. The level of coverage must be communicated to your Dietitian before direct billing can be completed.